ECOVACS Deebot N79 does a pretty good job when it comes to daily cleaning on floors with solid wood or low pile carpeting surface.
Also, this robotic vacuum is one of popular vacuum picks because of its reasonable price.
The battery charge works efficiently and is capable of cleaning a large space without causing any trouble if you use in the right way.
However, just like the N79S robot vacuum, Deebot N79 does have flaws as time passes, such as spinning in circles, not charging, and losing wifi connection. That’s why it’s important to search for Deebot N79 troubleshooting once realizing the malfunction of your machine.
Keep track of following tips and maintaining the robotic vacuum cleaner is much easier.
Table of Contents
FAQs about ECOVACS Deebot N79
I’m going to discuss issues that frequently occur to your cleaning machine and hope the article about troubleshooting will somewhat help you.
I. How do I reset my Deebot N79?
You find out the scheduling function of your cleaning robot is cancelled all of sudden; however, this problem can be solved with ease.
The solution is to reset Deebot, and the process is simpler than you expect.
Firstly, press and then hold the Start/Pause button for 3 seconds. You’re asked to set the current time – if you hear the beep sound about 3 times and see the indicator light turning blow, then it means you succeeded with the scheduling.
On the other hand, you can tell the scheduling is cancelled if the indicator light goes green after 3 constant beeps. In this case, maybe you want to remove the current motherboard of Deebot N79 and replace with a new one.
II. How do I reset my Deebot battery?
When the device battery is low, you should instantly keep it powered on and connected to the charging dock. According to the manufacturer, this solution makes sure your robotic vacuum will have a full battery for the next cleaning time.
In addition, one of possible reasons for your Deebot N79 not charging is because the battery is discharged completely.
For this trouble to be resolved, you need to replace and re-activate the battery. Put the machine on the charging base manually by hand; after 3-minute charging, remember to disconnect it – you should repeat this process for 3 times.
Now it’s okay to charge normally!
III. Why is my Deebot not working?
Reasons causing your vacuum device to be obstructed (entangled) or have stopped working are actually a lot.
#1: Obstruction and entanglement
The most common reason stopping ECOVACS Deebot M80 and Deebot N79 from working properly is because it has encountered obstacles while moving.
Once this happens, quickly turn off the device. Our tips here are to lift your robot gently use your hand to remove any kind of dirt stuck so that it can function correctly later. Nevertheless, if you find your cleaning vacuum still has problems with the operating, then have a look at the dustbin and filter.
For a careful maintenance, it’s better to also clean the Deebot’s vacuum motor and its side brushes.
#2: Clogged dustbin or air filter
As I just said, you should check the device’s dustbin and air filter to see whether or not there’s debris remaining.
See also Deebot N79 manual for cleaner setup!
Again, shut down your cleaning vacuum and use a dry paper towel to clean the suction intake and brushes. Next, open the top of Deebot N79 and get the dustbin removed gently. If the dustbin is filled with debris, you just need to empty it. Besides, take out the attached air filter for a check – pat it moderately to get rid of dust.
Once you finish cleaning the filter, replace it in the dustbin. Use a moist towel to wipe down the dustbin and make sure it has to be dry completely before being slid back into the device.
#3: The power is OFF
If you find the Deebot N79 model not working, it’s probably because its power is off.
Always check to ensure the cleaning robot’s bottom power switch is turned on. We advise you to keep it powered on 24/7 and also on the charging station so that it will be available for usage anytime.
Manually replace the machine on the charging dock if it still does not function correctly.
IV. How do I get my Deebot back online?
This is a very common question when your Deebot goes offline.
The best answer for this circumstance is that the app function is temporarily unreachable. In order to connect the device online, please keep track of following instructions:
- Reset the machine to wake up your robot.
- Quit the ECOVACS app on your cell phone and then open it again for a new try instead of giving the phone a reboot. For Android users, double click the Home button and close your app from the task list. For iOS users, simply swipe over the app to exit.
- Visit the Google Play or AppStore to see if any new update is available yet. It’s necessary to keep your ECOVACS app updated frequently.
- Check the wifi indicator light on your Deebot N79:
- If the light is blinking, the possibility is your installed password to the wifi connection may be changed.
- If the light is solid, then possibly your wireless mobile carrier is dealing with the bandwidth traffic.
- Press the Reset button for 6 seconds and reconnect the robotic vacuum with the app if this issue still persists.
- Don’t mind making a contact to the customer support of ECOVACS in case you’re unable to get the Deebot back online.
Things to note:
The N79 robot only supports the 2.4G wifi, not 5G wifi or any enterprise network. In case your router sets both 2.4G and 5G wifi connections at the same time, then dispose two frequencies for particularly different SSID.
V. Why my Deebot moves in circles?
Your cleaning robot is supposed to go around the house for cleaning, not moving in circles. If this circumstance occurs, you need to gain a glance at Anti-Drop sensors (the device’s bottom) and make sure it’s not covered with dust. Sometimes the driving wheels tangled with debris can also prevent the robot from detecting objects appropriate.
Find the multi-function cleaning tool included in the ECOVACS Deebot package and use it to wipe away dirt on the sensors.
Don’t be surprised if seeing your Deebot displays a bumper exception error; indeed, this circumstance usually happens to different models of ECOVACS vacuum. When the front bumper gets stuck in, the device tends to move back as it believes the obstacle is near.
For the robotic vacuum cleaner to return to its usual, you just need to take the front bumper out mildly about a quarter-inch.
With the Deebot N79 troubleshooting, most of your issues with the N79 will be solved easily. Schedule the device and it will guarantee to keep your house surface clean and fresh all of the time.
Cleaning is no longer a stressful matter!
You’re recommended to give your vacuum robot the maintenance once a month to lengthen its lifespan. Remember to empty the dustbin after every time cleaning to avoid any possible issue. If the house gets cleaner and has no animal fur, then you can empty it once per week.
Leave your comment below if having any question!