We all do it, actually don’t do it.  I just recently purchased a digital camera and I almost did exactly what I have done as long as I can remember, toss out the registration card.  Something stopped me this time – and that something was HP.

As you may have heard HP has had a lot of main board failures.  I have seen service advisories on the HP LJ M1522n and M2727nf multi function printers (discontinued), as well as the M2727nf multi function printer.  Both are popular MFP models because of their low acquisition price.  The service advisories are for the flat bed scanner and the formatter (main board).

Because of the issues HP has extended technical support and replacement for one additional year on those M1522’s and M2727’s, along with a few other printers.  The problem is – if you didn’t register your product for the basic warranty you may not be eligible for the additional coverage.  When a product is not registered, the warranty start date is the date the product was manufactured – that could be months to a year.

Registration is simple, just complete the post card that comes with your product, or go to this web address within 30 days of purchase: https://register.hp.com/americas/flowPage/registration/index.do?execution=e1s1&cc=US&lang=en

You can also learn more at HP’s Total Care page:  http://h71036.www7.hp.com/hho/cache/427347-0-0-225-121.html

Reliable Technologies is an Authorized Service Provider and Reseller – we are not HP.  We cannot register products for customers, and if HP denies a claim it is the customers’ responsibility, which is why we sometimes ask for a credit card even if you have a case number from HP.