Sometimes printers die.  It can be a sad day when the old HP LaserJet 5-plus spews out its last page.  Sometimes a need is born – a company decides to bring marketing in house and needs a good quality color printer, or decides to ditch several old single function machines and consolidate to a new multifunction device.

When someone contacts Reliable looking for a new or refurbished HP machine they are very likely to talk to me.  Some people know exactly what they are looking for – these people did their research and are usually well versed in the printer industry.

Sometimes I have to recommend a printer.  This is easier with the more information I get – how many pages per month, what printer(s) or machines is it replacing or working with, budget constraints, number of users and other variable information.  With so many things to choose from the biggest determinant is usually the budget and page needs.

With nearly every printer quote and comparison I put out there people have questions about how the warranty works.  We have had a lot of experiences here with the whole gamut of warranties.  Care Packs, factory one year warranties, extended warranties, refurbished printer warranties, and out of warranty special claims.

Well, I can’t answer all these questions in a blog post – it would go on for ever and be very, very boring… so I created a PDF for you to download and learn more -  HP and Reliable Warranty.

I’m sure that won’t answer all the questions, but it’s a start.  My other piece of advice is to register your printer – Julian had some great information about how and why here.

Got a question we didn’t answer?  Please ask it here!