Our online ordering is different from most others, but once our customers learn how to use it they find it much faster and easier than others. Here are a few things you can do to make it super easy and fast to place your online orders and set up your account.
HP Supplies Finder
Have trouble finding the right ink or toner cartridge for your machine? Click on the HP Supplies Finder icon in the upper right corner. Either type in your machine model number, or click the printer type and look on the list.
Search for Products
Less is more in the search products field. Do you know you need a “HP 263A” but want the compatible brand? Type in simply “263A” and both the HP and compatible will come up. Or, if you are searching for the old part number “Q2612R” skip the R and type just Q2612. Many of our part numbers have changed, so if you drop the R the product will come up.
Personal Items
Items you order on a regular can be added to a special list for easier finding. Click the “Add to Personal Items” link on the item. Be aware that you have to confirm this an additional click by deciding if you want to create groups or just add the item with no group.
Contract Items
Items listed here are ones you have ordered in the past. Many times they also have the price locked in for a period of time. You can decide how many items to show on the screen if you have several pages of them. If there is an item you know you order on a regular basis that is not in your contracted items, please call customer service to have it added.
Site Tutorials and Suggestion Box
Want to learn more? Click the Site Tutorial in the upper-most right corner of your screen. If it’s not there call customer service to have this feature activated. You can also contact customer service via the Suggestion Box.
