I’ve been doing service calls and deliveries lately. This has given me the opportunity to interact with many of our valued customers face to face. It has also allowed me to make sure that my technical skills aren’t “desk soft” yet.
With many companies facing cash flow problems it amazes me to go into our customers and see all the toner in the closet. This happens for many reasons and there are several better options. Let’s face it, equipment must be upgraded. With manufacturers constantly coming out with new models and cartridges upgrades can be very expensive.
I often hear customers say “it is good to get the latest model and have a couple spare cartridges”, but I don’t always agree. Yes the latest model is nice, but if you have a product that your staff is comfortable with, does the job, and you already stock the toner for it, then why not look into a refurbished printer. They cost about 40 percent less than new printers and help you keep a consistent fleet. Plus, you don’ t have to add another toner cartridge to that closet- at a cost of 500 dollars or so if it’s a color printer.
If you do like or need to have the latest and greatest model, then I suggest just in time delivery. It eliminates all toner stock, and Reliable Technologies monitors the devices and sends replacement cartridges when you need them. Laserwatch2 has proven over and over to be a huge time and money saver for many companies.