Recent News
What are you doing with your paper clips?
June 9, 2011 in From our CEO by Mike Lambert | 3 CommentsThe other day I ran across the need for some White Out. I haven’t had a need for it in at least a couple years. I rummaged through my desk drawer and found a bottle. After ten minutes of effort and a pair of pliers I... Read More »
Little known online ordering features
June 8, 2011 in Customer Service by Pam Morin | No CommentsI like to tell customers that our online ordering system has all the features of the big boxes, with none of the distractions. It’s a simplified white-lie, however, because it actually has a lot more features than you will find on most other online ordering websites. ... Read More »
What’s your brand?
June 2, 2011 in From our CEO by Mike Lambert | No CommentsDo you know what people are saying about you on the web? I recently attended a conference where one of the guest speakers was Don Yaeger – if you ever have a chance to hear him speak, do it! He talked about the advent of social... Read More »
Reliable Recycling – more than our name!
June 2, 2011 in Uncategorized by Pam Morin | No CommentsMore than 500 million OEM toner and inkjet cartridges are manufactured every year. If these cartridges are not diverted from our landfills, it would equate to almost one-thousand tons of unnecessary pollution that could enter our waste stream every day. In addition to this potential waste,... Read More »
The customer service roller coaster
May 19, 2011 in Customer Service by Patti Bemis | No CommentsWe love all our referrals! What business doesn’t? However, no business can thrive on referrals alone… Recently we were contacted by a new employee from a business we’ve had the pleasure of working with for many years. She told us that our regular contact was gone,... Read More »
